Datamark Walk-in Interviews – BPO Walk-in Interviews for Freshers/Exp in Datamark – BPO Jobs

Company Name: Datamark BPO Services

Job Role: Back Office Supervisor

Experience: 1 – 6 Years

Qualification: Diploma, Bachelor Degree, Any Graduates

Job Type: Full Time

Job Location: Thane, Navi Mumbai

Salary: Best in Industry

Job Description:

• Manages a team of assigned back office associates and ensures they comply with client requirements through documented procedures, work instructions, and business rules.
• Organizes and oversees the schedules and work of assigned back office associates.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Promptly requests approval from management for necessary staffing adjustments to meet daily productivity goals.
• Reviews work outputs by associates.
• Ensures that associates are informed about changes to company products and services.
• Collects data and prepares reports on customer complaints and inquiries.
• Prepares monthly reports summarizing the assigned back office teams performance.
• Identifies opportunities to update or improve back office procedures and makes recommendations to the Back Office Manager or other appropriate staff.
• Hires entry-level back office associates.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent
• Bachelors degree preferred

Walk-in Details:

Walk-in Date: 18th to 22nd January 2025

Time: 10.30 AM – 5.00 PM

Venue Details:

201, Thane One DIL Complex,
Ghodbunder Road Behind Cine Wonder Mall,
Kapurbawdi, Thane West,
Mumbai, Maharashtra 400610.