Company Name: EY
Job Role: Customer Service Support Advisor
Experience: 1 – 4 Years
Qualification: Bachelor Degree
Job Type: Full Time
Job Location: Gurgaon
Salary: Rs.2,00,000/- to Rs.4,25,000/-
Job Description :
- Voice Role: Primarily focused on handling international customer inquiries and issues through voice calls.
- Online Front-Ending
- Upselling: Requires the ability to identify upselling opportunities and integrate them into customer interactions.
- Sales Pitch Flexibility: Should be adaptable and flexible in adjusting sales pitches based on customer responses and needs.
- Inbound Operations: Deals with incoming customer calls and inquiries.
- Customer-Focused: Prioritizes customer satisfaction and resolving issues promptly.
Qualification
- Experience required – 2 months to 4 years (International voice processes)
- Qualification – Bachelor’s degree (any)
- Excellent English communication skills with a neutral accent.
- Strong Logical reasoning and interpersonal skills
- Competence in Windows based tools (Outlook/Word/Excel)
What we Offer:
- Pick up and drop cab service (as per clients transportation service zone policy)
- Meals at subsidized rate
- Opportunities for professional growth and development
Walk-in Details:
Walk-in Date: 9th to 11th January 2025
Time: 11.00 PM – 4.30 PM
Venue Details:
Plot No. 67 , Ground Floor,
Sector 44 ,
Institutional Area Gurugram,
GURGAON, Haryana, India.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
