Firstsource is conducting a walk-in drive for Freshers/Exp as Customer Service Associate Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Firstsource
Job Role: Customer Service Associate
Experience: 3 – 8 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Remote ( Hiring Location is Bangalore )
Salary: Rs.7,00,000/- to Rs.12,00,000/-
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Job Description:
- Graduates & above
- Minimum 2 year of experience into Live Underwriting.
- Should have worked in all the 4 c’s
- Should be good with income calculation & asset review
- Sound knowledge of US Residential mortgage.
- Exposure of Underwriting processes & guidelines.
- Excellent critical thinking, problem solving and sound judgment.
- Analysis and Calculation of qualifying income from Salaried various tax documents such as 1040s, Schedule E, 1065, 1120, 1120S, K1, transcripts, etc
- Join our team if you’re passionate about the industry and possess the skills listed below.
Requirements:
- Minimum 3 years of experience in US mortgage- live Underwriting.
- Strong understanding of underwriting processes, mortgage products, and federal regulations
- Excellent analytical, communication, and customer service skills.
- Ability to thrive in a team-oriented environment.
- Proficiency in relevant computer applications and software
Interview rounds
- HR, Assessment, Ops and client round.
Interested candidates can drop in to the office with your resume and govt ID proof.
Disclaimer: Firstsource allows a fair, transparent, and merit-based hiring process. we never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses
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Walk-in Date: 2nd & 3rd Aug 2025
Time: 10.30 AM – 4.00 PM
Interview Address:
3rd floor,
dragonfly building,
Brigade tech gardens,
Brookefield, Bangalore – 560037.
Contact – supriya ps ( 09398648405 )
About Firstsource:
Firstsource Solutions Limited is a prominent Indian business process management (BPM) company headquartered in Mumbai, Maharashtra. Established in 2001 as ICICI InfoTech Upstream Ltd, it was later rebranded as Firstsource Solutions in 2006. The company became publicly listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) in 2007
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!