Genpact Recruitment for Freshers/Exp as Network Monitoring & Automation Positions

Company Name: Genpact

Job Role: Manager – Network Monitoring Tools & Automation

Experience: No Prior Experience Required

Qualification: Bachelor Degree

Job Type: Full Time

Job Location: Gurgaon

Salary: Best in Industry

Job Description:

Responsibilities of the Candidate:

• Perform administration support for various network monitoring systems and automated services to remediate application/service issues.
• Maintain and update documentation related to tool upgrades, platform changes (e.g., VMware to Hyper V), automated processes, and infrastructure configurations.
• Communicate effectively with team members and stakeholders to ensure alignment on network monitoring tool automation initiatives.
• Serve as the technical subject matter expert (SME) for tools, ensuring smooth coverage and sustenance.
• Map infrastructure needs with tool deliverables to ensure effectiveness.
• Collaborate with internal/external teams to understand requirements and how tools and automation can deliver results effectively.
• Address open issues related to tools and automation at a micro level.
• Be accountable for the tools and automation vertical.
• Identifying open risk in the production network and provide input for mitigation
• Preparing HLD/LLD for network diagram.
• Participate in Bridge calls with other verticals for joint troubleshooting of NMS and login issues.
• Should be expert for preparing reports and customized UI Dashboards based on business requirements and internal team’s purpose
• Work closely with respective stakeholders like Network Operation, Change Management, DevOps, IT operations, and development teams to understand Network monitoring, Network automation requirements and implement solutions accordingly.

Requirements:

• Graduate in Engineering/IT (BE, BTech) or BCA/MCA or a related field (or equivalent experience).
• Certification in SolarWinds, LogicMonitor, or any monitoring tools is preferred.