Genpact is conducting a walk-in drive for Freshers/Exp as Transaction Risk Investigator Positions in Kolkata Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Genpact

Job Role: Transaction Risk Investigator

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Kolkata

Salary: Best in Industry

Job Description:

Responsibilities:

• Conduct investigations to identify and mitigate online ecommerce risk.
• Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
• Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
• Ensure productivity and maintain highest quality assurance standards.
• Leverages appropriate operational tools and applications to find the data.
• Ability to successfully navigate websites.
• Understands and adheres to workflow directions, SOPs.
• Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Minimum Qualifications:

• Any graduate (except law/diploma)
• Freshers are eligible.
• Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
• Strong Problem solving skills
• Strong time management and organizational skills
• Aptitude for determining situational needs and providing appropriate solutions.
• Must be able to work on a flexible schedule (including weekends)

Preferred Qualifications:

• Relevant work experience preferably as an Investigation Specialist, Risk Investigator etc.
• Prior experience in Ecommerce Domain
• Good Analytical & Problem-Solving skills

Walk-in Details:

Walk-in Date: 5th December 2025

Time: 12.00 PM to 2.00 PM

Video Call Login Details:

Microsoft Teams meeting ID: 496 629 293 8786

Microsoft Teams meeting passcode: Z85Kc6AB

About Genpact Company:

Genpact is a global professional services firm that focuses on delivering digital transformation and intelligent operations services to businesses. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and later went public in 2007. Genpact leverages digital technologies, data, and AI to help clients drive innovation and achieve measurable outcomes.