Company Name: Genpact
Job Role: Customer Service Associate
Experience: 0 – 2 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
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Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible
- Candidates upto 2-year experience in voice process are eligible
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Walk-in Details:
Walk-in Date: 2nd April 2025
Time: 11.00 AM – 1.00 PM
Video Cal Interview Login Details:
MS Teams ID: 470 793 193 672
MS Teams Passcode: Sd98YR72
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