Job description
MEGA WALK – IN
Greeting from Sutherland, We are currently hiring INTERNATIONAL VOICE PROCESS EXECUTIVE for our Hyderabad locations (MANIKONDA ).
If you are looking for a new opportunity or know someone who would be a great fit, please share this opening within your network.
MENTION “HR PRANAVI” ON TOP OF YOUR RESUME If you are interested or have suitable referrals, please share your updated resume or contact me for more details pranavi – 6301461823
Your Voice. Your Career. Your Global Opportunity.Position: Customer Support Executive International Voice ProcessAre you confident speaking in English? Can you handle conversations with patience, clarity, and a positive attitude?Then dont just look for a job build a career where your communication skills take center stage. We are looking for energetic and customer-focused individuals to join our International Voice Process team and interact with customers across global markets. What Will You Do?
Handle inbound/outbound customer calls for international clients.
Understand customer concerns and provide accurate, professional solutions.
Communicate confidently and professionally in English.
Resolve customer queries while delivering an excellent customer experience.
Maintain a positive and empathetic approach during every interaction.
Follow process guidelines, quality standards, and company policies.
Meet individual and team performance targets.
What Makes You a Great Fit?Were looking for someone who:
Has excellent spoken English and communication skills.
Is confident speaking with international customers.
Can listen actively and understand customer requirements.
Has good problem-solving and interpersonal skills.
Can work comfortably in a rotational/night-shift environment.
Is willing to learn, adapt, and grow.
Freshers are welcome! Relevant experience in BPO, customer service, international voice process, or contact-center operations is an added advantage. What You Get
Competitive salary
Attractive performance incentives
International customer exposure
Structured training
Career growth opportunities
Professional and supportive work environment
Opportunity to develop world-class communication and customer-service skills
The 30-Second ChallengeThink your communication skills are your strength?Introduce yourself in 30 seconds. Tell us why you would be great at speaking with customers from around the world.Because here, your voice isn’t just part of the job it’s your biggest advantage.
Job Details Role: Customer Support Executive International Voice Process Experience: Freshers / Experienced Qualification: [12th / Graduate] Location: Manikonda – Hyderabad Shift: Rotational / Night Shift Work Mode: [Work from Office ] Joining: [Immediate]
Note: “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Role: Voice / Blended – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
US Voice Process, International Voice, International BPO, International Calling
US Calling, Content Moderation, International Process, International Voice Process
Time and Venue
12th September , 9.30 AM – 5.30 PM
7-FLOOR, DIVYASREE BUILDING, MANIKONDA,500089
Contact – PRANAVI ( 6301461823 )
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
