HCLTech is conducting a walk-in drive for Freshers as Technical Support Analyst Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HCLTech
Job Role: Technical Support Analyst
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
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Job Description:
Perks & Benefits:
- Shift Timings: Rotational Shifts
- Working Days: 5 Days (Work from Office)
- Week Offs: Saturday & Sunday Fixed Off
- Cab Facility: Both Sides (chargeable)
- Employment Type: Full-Time
Job Profile Responsibilities
- Minimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting process
- Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
- Open to working in 24/7 rotational shifts, including night shifts and weekends.
- Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms.
- Familiarity with campaign management, performance marketing, and digital advertising tools is a plus.
Required Technical Skills
- Basic knowledge of web page designing, HTML, CSS and JavaScript.
- Proficient in multitasking and prioritizing tasks to meet deadlines.
- Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
- Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
- Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.
Communication Skills
- Excellent communication, organization, and client-facing skills.
- Effective feedback delivery tailored to analysts’ skills and tenure.
General Requirements for All Roles
- Shift: US Shifts (Night Shifts)
- Customer Service Skills: Empathy, ownership, and sincerity are crucial.
- Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)
Apply Mode: Walk-in
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Walk-in Details:
Walk-in Date: 11th October 2025
Time: 10.30 AM – 3.00 PM
Interview Address:
Advance Business Hub,
An Ascendas IT Park,
Building H-01B, Phase 2,
HITEC City, Hyderabad, Telangana 500081.
About HCLTech:
HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!