HCLTech is conducting a walk-in drive for Freshers/Exp as International Process & Technical Support Positions in Noida Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HCLTech
Job Role:
- International Process (Blended)
- Technical Support (Blended)
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Noida
Salary: Best in Industry
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Job Description:
Roles & Responsibilities for Technical Support Role:
- Troubleshoot moderately complex hardware/software/application issues in a timely and efficient manner.
- Communicate with customers via phone and email to provide resolution and assistance.
- Escalate unresolved issues following established procedures.
- Follow standard operating procedures (SOPs) for case handling and documentation.
Roles & Responsibilities for Customer Support Role:
- Processing Order request received through email or on calls.
- Handle inbound calls and assist customer with their queries related to their orders
- Respond to customer email queries related to their orders and accounts
- Review pending orders and follow-up with internal teams to fulfill the orders
Desired Skills & Qualifications:
- Excellent written and verbal communication skills.
- Strong attention to detail with the ability to multitask and adapt to changing priorities.
- For International Customer Service Minimum 1 year of experience required.
- For Technical Support Minimum 1 year of experience in hardware/software troubleshooting.
- Must be a Graduate.
- Comfortable working in 24×7 US shifts.
Perks & Benefits:
- Full-time permanent role (On-roll).
- Both-side cab facility.
- Hybrid work model post-probation.
- Sat – Sun Fix Off
Note: Please do not carry any laptop, pen drive, or external storage devices.
Interested candidates can walk in directly we look forward to meeting you!
Apply Mode: Walk-in
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Walk-in Details:
Walk-in Date: 30th June to 2nd July 2025
Time: 11.00 AM – 4.00 PM
Interview Address:
HCL Technologies,
A-8-9, Maharaja Agrasen Marg,
Block A, Sector 60,
Noida (Nearest Metro: Sector 59)
Contact – Aman Chhabra
About HCLTech:
HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
