HCLTech is conducting a walk-in drive for Freshers/Exp as International Process & Technical Support Positions in Noida Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role:

1. International Process (Blended)
2. Technical Support (Blended)

Experience: 1 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Noida

Salary: Best in Industry

Job Description:

Roles & Responsibilities for Technical Support Role:

• Troubleshoot moderately complex hardware/software/application issues in a timely and efficient manner.
• Communicate with customers via phone and email to provide resolution and assistance.
• Escalate unresolved issues following established procedures.
• Follow standard operating procedures (SOPs) for case handling and documentation.

Roles & Responsibilities for Customer Support Role:

• Processing Order request received through email or on calls.
• Handle inbound calls and assist customer with their queries related to their orders
• Respond to customer email queries related to their orders and accounts
• Review pending orders and follow-up with internal teams to fulfill the orders

Desired Skills & Qualifications:

• Excellent written and verbal communication skills.
• Strong attention to detail with the ability to multitask and adapt to changing priorities.
• For International Customer Service Minimum 1 year of experience required.
• For Technical Support Minimum 1 year of experience in hardware/software troubleshooting.
• Must be a Graduate.
• Comfortable working in 24×7 US shifts.

Perks & Benefits:

• Full-time permanent role (On-roll).
• Both-side cab facility.
• Hybrid work model post-probation.
• Sat – Sun Fix Off

Note: Please do not carry any laptop, pen drive, or external storage devices.
Interested candidates can walk in directly we look forward to meeting you!

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 30th June to 2nd July 2025

Time: 11.00 AM – 4.00 PM

Interview Address:

HCL Technologies,
A-8-9, Maharaja Agrasen Marg,
Block A, Sector 60,
Noida (Nearest Metro: Sector 59)

Contact – Aman Chhabra

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.