Company Name: HDFC Bank
Job Role: Customer Service
Experience: 2 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Best in Industry
Job Description:
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- Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls)
- Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time to time.
- Audit & Process Compliance: Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems
- Schedule Adherence & Service Productivity standards: Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time
- Other Operational Activities
Walk-in Details:
Walk-in Date: 21st November 2024
Time: 10.30 AM – 4.00 PM
Venue Details:
HDFC Bank LTD. 4th Floor, Phone Banking,
MIT Marathon Building, Bund Garden Road,
Pune – 411001.
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