Company Name: Tech Mahindra
Job Role: Service Desk Associate
Experience: 1 – 5 Years
Qualification: 10th, Diploma, Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.3,00,000/- to Rs.5,50,000/-
Job Description:
Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.
Should Aware of PC/Laptop troubleshooting Both Hardware & Software.
Knowledge of networking and support, VPN, Active Directory.
Qualifications:
- Experience Min. 6 Months to 1 Year (Mandatory) or 1 to 5 Years (Preferred) into International Voice Technical Support / Service Desk
- Should have Excellent Communication Skills with Good Technical Knowledge
- Only Immediate joiners are preferred
- Work from Office/ Rotational Shift/off/ Both side Transportation Provided
Walkin Details:
Walkin Date: 19th to 22nd November 2024
Time: 12.00 PM – 2.00 PM
Venue Details:
WEBSurvey No. 62/1A, Part B,
Tech Mahindra Technology Centre,
Special Economic Zone, Dundigal Municipality, Bahadurpally ,
District : Medchal – Malkajgiri, Hyderabad – 500043.
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