Company Name: HDFC Bank
Job Role: Teller/Welcome Desk, Relationship Manager
Experience: 3 – 8 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Delhi / NCR
Salary: Not Disclosed
Apply Mode: Walk-in
Job Description:
- Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
- Branch Merchandising
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Job Title-Preferred Relationship Manager
- Actively participate in Branch operations and sales equally to ensure Branch sales target are met.
- Managing and increasing the portfolio of existing customers mapped and build lasting relationships with our valued Preferred customers, individuals with significant financial assets and a minimum average monthly balance of Rs. 2 lakhs in one account or an average of Rs. 2 lakhs across family Preferred group accounts.
- Recommend tailored financial solutions , including investment strategies,asset allocation,and risk management plans. Proactively offer new products and services that align with their needs and contribute to their financial growth.
- Review and access the clients portfolio, to align basis market condition and client objective.
- Cross selling & Up-selling of banking and third party products to contribute to Branch overall targets.
- Generate leads through Catchment Working, Referrals and Working on the internal databases.
- Conduct frequent field visits to engage with clients while ensuring touch base with each client at least once in 2 months and mandate joint visits in a month.
- Participate in Local Marketing promotional activities of the Branch for Business Acquisition and fully responsible to get Values in the Self sourced Accounts.
- Customers connect and visits per day while ensuring maximum knowledge sharing and understanding/recording the grievances with goal of providing solution.
- Adherence of KYC/AML in true spirit while acquisition of new accounts.
- Monthly revenue generation from various bank products viz. UFD, Credit Card, Demat, Mutual Funds, SIP, Other Deposits and Life insurance. Credit Card, Demat, etc
Walk-in Details:
Walk-in Date: 29th January 2025
Time: 10.30 AM – 2.00 PM
Interview Address:
HDFC Bank,
B54-A, Greater Kailash 1,
Near Archana Shopping complex,
New Delhi.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
