HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Care Executive Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HDFC Bank

Job Role: Customer Care Executive

Experience: 1 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Rs.3,00,000/- to Rs.5,00,000/-

Job Description:

Responsibilities:

• Identify high transacting customers and reduce the transactions of these customers
• Identify Depleting customers and control them
• Reduce or improve on Band 1 and Band 2 Customers
• Reduce Band 1 and Band 2 Txns
• Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors
• Cash balancing and Cash bundling
• Processing of Retail FX postings / Gold sales/Pre Paid Cards
• Issuance of DD/ MC (within prescribed TAT)
• Executing of funds transfer/ FD closure / Account Closure
• Processing of Salary Uploads
• Custodian for teller box
• Custodian for cheque drop boxes
• Ensure error free transactions of receipts & payments.
• Retail FX transactions processing.
• Vault Custodian
• Ensure highest level of customer service.
• Ensure that outward clearing process is adhered to.
• ATM custodian.
• Identification of counterfeit cash and ensure adherence of process laid down by the bank

Monitoring

• Monitor large amount movements and report them as per reporting schedule
• If more than 1cr ensure updation on the portal.
• Identification and Closure of TOD accounts on regular basis
• Identification and Closure of High Cheque return customers beyond the threshold.
• All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed. Such customers to be directed to the BM based on f4 hotkey details.
• Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
• Archival back-up
• Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
• Preparation of voucher batch ticket for the day.
• Processing and follow up for admin related bills/ payments
• Periodic exchange of keys lodged with other branch
• Periodic Checking of Vault Register
• Management of clearing/ collection cheques/ FCY cheque collections
• ST35 monitoring.

Walk-in Details:

Walk-in Date: 16th April 2026

Time: 9.30 AM – 12.00 PM

Interview Address:

HDFC Bank Manohar Plaza ITPL Main Road,
Survey No 7/1 Katha No 418/1,
Near Kudalahalli Gate BEML Layout,
Brooke Fields Main Road ITPL Road,
Bangalore 560066.

About HDFC Bank:

HDFC Bank Limited is a leading Indian banking and financial services company. It was one of the first private sector banks to be approved in India and is headquartered in Mumbai. HDFC Bank offers a wide range of financial products and services for both retail and corporate customers