Company Name: HDFC Bank
Job Role: Virtual Care
Experience: 0 – 5 Years
Qualification: Any Graduates, Any Post Graduates
Job Type: Full Time
Job Location: Hyderabad
Job Description:
- To ensure that the defined productivity targets on service levels, call handling time, and quality parameters are met consistently
- To ensure zero defects processing of all customer requests, judicious utilization of financial & non-financial authority for – reversals, referrals, including prompt and accurate Hotlisting of lost cards reported during the Shifts assigned.
- To ensure complete and accurate resolution within the defined TATs.
- To ensure process compliance as per the set Audit and SQ guidelines.
- Call handling as per defined standards.
- 100% accurate resolution on Calls received at the Call Center. Error-free handling of requests/transactions on calls.
Skills:
- Must have voice process experience.
- Customer handling experience.
- Service call handling experience.
- Must be able to speak- Hindi, Telugu and English.
- Should be ok for rotational Shifts.
Walkin Details:
Walkin Date: 28th October 2024
Time: 10.00 AM – 4.30 PM
Venue Details:
HDFC BANK, VRM Office-D Block,
Ground Floor, Meenakshi Tech Park,
opp to Deloitte towers,
Near AIG Hospital Gachibowli
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
