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HDFC Bank Walkin Interviews on 28th October 2024 – Any Graduates

Company Name: HDFC Bank

Job Role: Virtual Care

Experience: 0 – 5 Years

Qualification: Any Graduates, Any Post Graduates

Job Type: Full Time

Job Location: Hyderabad

Job Description:

  • To ensure that the defined productivity targets on service levels, call handling time, and quality parameters are met consistently
  • To ensure zero defects processing of all customer requests, judicious utilization of financial & non-financial authority for – reversals, referrals, including prompt and accurate Hotlisting of lost cards reported during the Shifts assigned.
  • To ensure complete and accurate resolution within the defined TATs.
  • To ensure process compliance as per the set Audit and SQ guidelines.
  • Call handling as per defined standards.
  • 100% accurate resolution on Calls received at the Call Center. Error-free handling of requests/transactions on calls.

Skills:

  • Must have voice process experience.
  • Customer handling experience.
  • Service call handling experience.
  • Must be able to speak- Hindi, Telugu and English.
  • Should be ok for rotational Shifts.

Walkin Details:

Walkin Date: 28th October 2024

Time: 10.00 AM – 4.30 PM

Venue Details:

HDFC BANK, VRM Office-D Block,
Ground Floor, Meenakshi Tech Park,
opp to Deloitte towers,
Near AIG Hospital Gachibowli

Hexaware Recruitment For Freshers Apply Link: Apply Here
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