Company Name: HTC Global Services
Job Role: Finance – Other
Experience: 1 – 2 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Rs.1,00,000/- to Rs.3,00,000/-
Job Description:
Role & responsibilities
- Ensure all sales orders are booked & scheduled within stipulated time.
- To follow through on all instructions communicated on the purchase order and also by orders received from the customer directly
- Review each sales order to ensure all orders conform to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual
- Validate order entry teams data inputs for accuracy, and place necessary holds as appropriate
- Provide cross functional operational support to sales, logistics, legal and operations on daily basis. Coordinate product availability and work with shipping for logistics changes
- To provide status on orders, contract, invoices, serial numbers, shipment tracking etc
- To coordinate with sales, finance and partners when revisions to purchase orders are required and/or approvals are necessary.
- Maintain and monitor weekly metrics, including parameters like on-time delivery, “Average business days to ship”, “Expedite” and “Rejection rates” etc.
- Maintain proactive communication with Sales and Management on any urgent orders/exception.
- Assist in the ongoing documentation of the order process including analyzing problems within the order entry processes.
- Participating in the development of new processes or techniques to resolve problems and prevent their reoccurrence, and contributing ideas for process
- Assist with system enhancement activities, including business requirements documentation and User Acceptance Testing.
- Maintain focus, processing throughput, and professional composure in a fast-paced environment especially during high-volume periods at quarter end.
Preferred candidate profile
- 1-2 years in Order Management.
- Last job should preferably be in BPO with min 12 months
- 09:30 pm to 06:30 am – including breaks
- Mondays through Fridays
- Communication Excellent Spoken and Written English
Walk-in Details:
Walk-in Date: 3rd to 4th December 2024
Time: 10.30 AM – 4.30 PM
Venue Details:
HTC Global Services(India) Pvt. Ltd.
(Caretech Building) Lakeview,
MEPZ Tambaram Sanatorium,
Chennai-45.