IndusInd Bank is conducting a walk-in drive for freshers/exp as Digital Sales Account Officer positions in Gurugram location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: IndusInd Bank

Job Role: Digital Sales Account Officer

Experience: 1 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Gurugram

Salary: Best in Industry

Job Description:

As a Digital Sales Relationship Manager, your primary responsibility will be to engage with customers over phone calls and effectively sell a range of banking products, including personal loans, business loans, credit cards, line of credit and cross-selling opportunities like fixed deposits. In addition, you will be required to perform Virtual Know Your Customer (VKYC) processes to verify customer identities and facilitate smooth on-boarding.

Responsibilities:

• Provide financial solutions to the SA customers while maintaining high service standards.
• Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.
• Enrich relationships and garner higher wallet share through customer engagement activities.
• Deepen the existing relationships by cross selling the Bank’s products and services/ third party investment products.
• Review the inflows and outflows in the mapped SA accounts and also proactively track customers spent behavior.
• Profile potential customers who can be sold tailored products to enhance product penetration.
• Acquire new customers by converting referral leads generated through existing clients.
• Call handling as per defined standards and accurate resolution for customer queries.
• Managing customers inbound calls in stipulated time zone.
• Promoting Digital Banking services for a superior customer service experience.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Responsible to generate businesses & revenues including the monthly targets.
• Achieve targets as assigned by the organization on a monthly basis.

Requirements:

• A minimum of a graduate degree in any field.
• At least 1 year of experience in sales, preferably in the banking or financial services industry.
• Excellent English communication skills, both verbal and written.
• Strong persuasive and negotiation abilities with a customer-centric approach.
• Proficiency in using CRM software and other relevant sales tools.
• Demonstrated ability to achieve sales targets and work in a target-driven environment.
• Good interpersonal skills and the ability to build rapport with customers.
• Proactive, self-motivated, and able to work independently as well as within a team.

Please note that walk-in interviews will not be conducted on Saturdays and Sundays.
For any queries or to share your CV, feel free to reach out at Vipin.SKumar@IndusInd.com.

Walk-in Details:

Walk-in Date: 5th to 30th Jan 2026

Time: 10.00 AM – 2.00 PM

Interview Address:

IndusInd Bank Office,
Unitech Cyber Park, Tower-C,
11th Floor, Sector-39,
Gurugram.

Contact – Vipin Kumar

About IndusInd Bank:

IndusInd Bank is a prominent private-sector bank in India, headquartered in Mumbai, Maharashtra. Established in 1994 by the Hinduja Group, the bank offers a wide range of financial services, including retail banking, corporate banking, and wealth management.