Kotak Mahindra Bank is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Noida Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Kotak Mahindra Bank

Job Role: Customer Support Associate

Experience: 1 – 5 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Noida

Salary: Rs.1,50,000/- to Rs.4,00,000/-

Job Description:

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats in a timely and professional manner.
• Provide accurate information on banking products and services to customers.
• Resolve customer issues promptly and efficiently while maintaining high levels of service quality.
• Meet performance targets for call handling time, resolution rates, and sales conversion ratios.
• Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

• 1-3 years of experience in BPO/Call Centre environment or related field (preferably from banking industry).
• Excellent communication skills with ability to handle multiple conversations simultaneously.
• Strong cross-selling skills with knowledge of various financial products and services offered by the bank.
• Ability to work effectively under pressure during peak hours or special events.

Walk-in Details:

Walk-in Date: 17th to 26th Sept 2025

Time: 10.00 AM – 3.00 PM

Interview Address:

WTT Sector 16,
Kotak Mahindra Bank,
22nd Floor Noida.

Contact – Mallika Malhotra

About Kotak Mahindra Bank:

Kotak Mahindra Bank is a leading Indian private-sector bank headquartered in Mumbai, Maharashtra. Established in 1985 by Uday Kotak as a non-banking financial company, it received a banking license from the Reserve Bank of India in February 2003, becoming the first NBFC in India to convert into a bank.