Company Name: Mphasis
Job Role: Customer Support Associate
Experience: 0 – 2 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
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- Handle Inbound and Outbound calls
- Coordinating with Operations and other support functions for any help related on calls
- Follow the guidelines set out for calls handling
- All the KPI/KRAs assigned to be met
Skills required:
- Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
- Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
- Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
- Flexible to work in rotational and night shift.
- 100% WORK FROM OFFICE
Note: Please make sure to carry your hard copy resume, wired earphones, and your documents.
Walk-in Details:
Walk-in Date: 15th April 2025
Time: 10.00 AM – 1.00 PM
Venue Details:
Bagmane World Technology Centre,
WTC 4, 4th Floor,
K. R. Puram Marathahalli Ring Road,
Doddenekundi, Bangalore 560048.
Hot Openings:
