Saturday, June 21, 2025

Mphasis Walk-in Drive for Freshers as Customer Support Associate Positions

Company Name: Mphasis

Job Role: Customer Support Associate

Experience: 0 – 2 Years

Qualification: 12th, Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

  • Handle Inbound and Outbound calls
  • Coordinating with Operations and other support functions for any help related on calls
  • Follow the guidelines set out for calls handling
  • All the KPI/KRAs assigned to be met

Skills required:

  • Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
  • Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
  • Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
  • Flexible to work in rotational and night shift.
  • 100% WORK FROM OFFICE

Note: Please make sure to carry your hard copy resume, wired earphones, and your documents.

Walk-in Details:

Walk-in Date: 15th April 2025

Time: 10.00 AM – 1.00 PM

Venue Details:

Bagmane World Technology Centre,
WTC 4, 4th Floor,
K. R. Puram Marathahalli Ring Road,
Doddenekundi, Bangalore 560048.

Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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