Mphasis is conducting a walk-in drive for Freshers/Exp as Transaction Processing Officer Positions in Bengaluru Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Mphasis

Job Role: Customer Care Executive

Experience: 0 – 1 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Mangaluru

Salary: Best in Industry

Job Description:

Role & responsibilities

• Respond to customer queries via inbound/outbound calls and emails within defined SLAs
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• Candidate should clear the V&A and online typing tests

Preferred candidate profile

• Operating the computer- Intermediate
• MS Office – Intermediate
• Avaya/Phone Operating skills Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in neutral accent over phone
• Active listening and probing skills
• Basic knowledge of Insurance
• Graduate freshers with excellent communication skills
• Analytical skills

Walk-in Details:

Walk-in Date: 18th to 20th March 2026

Time: 10.00 AM – 5.30 PM

Interview Address:

Ella, PL Compound,
Morgansgate, Jeppu Market Road,
Mangaluru, Karnataka.

Contact – Renita

About Mphasis:

Mphasis is a global information technology (IT) solutions provider specializing in cloud and cognitive services. They help enterprises transform their businesses by applying next-generation technologies. Headquartered in Bengaluru, India, Mphasis operates in the United States, India, Europe, the Middle East, Africa, and internationally. The company was formed after the merger of MphasiS Corporation and BFL Software Limited