Company Name: Mphasis
Job Role: Customer Service
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.1,75,000/- to Rs.3,75,000/-
Job Description:
- Candidate should have minimum of 1 year work experience in similar BPO field – preferably from Banking and Capital Markets Domain (primary preference)
- Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.
Technical / Non-Technical Skills:
- Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
- Good Typing Speed of 30 WPM with >=95% accuracy
- Excellent Communication skills – to attend Client Calls, Onshore Training etc
Process Skills:
- Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.
- Good understanding of Financial Concepts, Investments, Calculation, Accounting methods
- Sound Analytical, Quick Learning ability, Zeal to learn new things.
- Processing skills in banking and capital markets domain – Reviewing of documents, Account status, Receipts, Payments, and Distribution – Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests.
- 100% Accurate work required as Errors will have financial impacts from Client and their Customer side.
- Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.
- Working From Office
Behavioural Skills:
- Punctual and adherence to attendance and Leaves
- To report to Team Lead and follow the Instructions and the HR Policies as per Company
Walk-in Details:
Walk-in Date: 17th & 18th Feb 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
Eon Cluster C: Wing 2,
Ground Floor,
Kharadi Infrastructure Pvt. Ltd.: SEZ,
Plot No. 1, Survey 77, MIDC, Kharadi,
Pune – 411014.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
