Sutherland is conducting a walk-in drive for Freshers/Exp as Customer Service Positions in Hyderabad Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Sutherland

Job Role: Customer Service Associate

Experience: 1 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Chennai

Salary: Rs.2,25,000/- to Rs.5,50,000/-

Job Description:

• Reviewing and analyzing claim form 1500 to ensure accurate billing information.
• Utilizing coding tools like CCI and McKesson to validate and optimize medical codes.
• Familiarity with payer websites to verify claim status, eligibility, and coverage details.
• Expertise in various medical specialties such as cardiology, radiology, gastroenterology, pediatrics, emergency medicine, and surgery.
• Proficiency in using CPT range and modifiers for precise coding and billing.
• Working with Clearing House systems like Waystar and other e-commerce platforms for claim submissions.
• Conducting voice-based communication with payers and medical staff to resolve billing discrepancies and facilitate claims processing.

Desired Candidate Profile:

• Should be a complete Graduate.
• Comfortable to Sign a Retention Period.
• Minimum of 2 years of experience in physician revenue cycle management and AR calling.
• Basic knowledge of claim form 1500 and other healthcare billing forms.
• Proficiency in medical coding tools such as CCI and McKesson.
• Familiarity with payer websites and their processes.
• Expertise in specialties including cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.
• Understanding of Clearing House systems like Waystar and e-commerce platforms.
• Excellent communication skills.
• Comfortable to Work in Night Shifts.
• Ready to join immediately

Timings & Transport

• Candidates need to be within the radius of 25 km from Sutherland.
• Two Way Cab Facility will be provided with in the radius of 25 km from Sutherland.
• Complete Night Shifts (6:30 PM 3:30 AM) IST.
• FIVE DAYS WORKING (MONDAY FRIDAY) & SATURDAY, SUNDAY WEEK OFF.
• Need to be Comfortable with WFO-Work from office.

Perks and Benefits

• Provides Night shift Allowance
• Saturday and Sunday Fixed Week Offs.
• Self-transportation bonus upto 3500.

Note: “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 16th to 20th July 2025

Time: 11.30 AM – 5.30 PM

Interview Address:

A1 Block, Ground floor,
Gateway Office Parks, 16, GST Road,
Perungalathur, Chennai – 600 063, Tamil Nadu.

Contact – Sandhiya ( 7550106180 )

About Sutherland:

Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.