HDFC Bank is conducting a walk-in drive for Freshers/Exp as Welcome Desk Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Welcome Desk
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.3,00,000/- to Rs.5,00,000/-
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Job Description:
Responsibility Assigned
- Attend and Service the requirements of all Managed Customers visiting at the Branch
- Assist RMs in servicing the Managed Customer Base in their portfolios
- Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc to ensure primary banking behavior of Managed Customers
- Liasoning with various departments to cater the service requirements of the client
- Handling escalations of Managed Customers for their service requirements
- Maintaining portfolio health i.e. Profile Updation , Re KYC completion , PAN and contact details updation
- Ensure action on central triggers / customer service initiatives
- Handle Clearing Referrals for Managed Customers
- Assisting RMs with Form filling / completion of documentation for processing of Customer instructions including LC/ BG / Forex transaction documentation
- Resolve Customer complaints received at Branch for Managed Customers.
- Action on Band 1 and Band 2 Customer base
- Migration of transactions to Digital Banking Channels i.e. Net Banking/ E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements etc as per customer profile / needs / preference
- Contribute effectively to branch sales through inbound interactions / references / Lobby customers
Sales
Contribute effectively to branch sales through inbound interactions / references / Lobby customers
Key Skills
Graduation/Post Graduatiom
Certifications:
- NISM- VA
- CAIIB (Optional)
- Internal Certification (SAP Portal)
- IRDA
- POSP
- Banking Product Knowledge
- Planning and Organizing Skills
- Interpersonal Skills
- Sales and Influencing Skills
- Communication
- Knowledge of Competition
Experience Required
- Minimum experience in years 1 yr
- Exposure to banking preferable
Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Customers
- Branch Banking Team
- Operations
- HLIC
- Insurance CAM
- MF Fund houses personnel
- HSL personnel
Walk-in Details:
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Walk-in Date: 7th April 2026
Time: 11.00 AM – 1.00 PM
Interview Address:
HDFC Bank Mount Kailash,
No 33/5 Meanee Avenue Road,
Halasuru, Bengaluru – 560042
About HDFC Bank:
HDFC Bank Limited is a leading Indian banking and financial services company. It was one of the first private sector banks to be approved in India and is headquartered in Mumbai. HDFC Bank offers a wide range of financial products and services for both retail and corporate customers
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