Company Name: ADP Solutions

Job Role: Client Support Specialist

Experience: 2 – 6 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.3,50,000/- to Rs.6,50,000/-

Job Description:

Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP’s products/technology. You will use your wide breadth of expertise to help ADP’s clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.

Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP’s core value of “Integrity is Everything.”

Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products’ value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.

Organize to Thrive. You thrive in a structured environment that requires setting priorities, organizing your day, multi-task, changing direction, and providing prompt follow-up.

To Succeed in this Role:

• 2 – 6 years of experience working in client service/customer service environment or systems integration environment
• Excellent verbal and written communication, analytical and interfacing skills
• Willingness to work in US shiftsAny Graduate / Postgraduate with experience in international voice

You’ll Love Working Here Because You Can:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Walk-in Details:

Walk-in Date: 28th to 31st January 2025

Time: 3.00 PM – 5.00 PM

Venue Details:

ADP Boulevard,
Survey No. 88/AA and 88/E,
Nanakramguda Village,
Serilingampally Mandal,
Ranga Reddy District,
Hyderabad, Telangana –500008.