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Infosys Fresher Interviews – Career Job Interviews for Freshers in Infosys – Jobs in Infosys

Company Name: Infosys

Job Role: Process Executive

Experience: 1 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

Key Responsibilities:

  • Order Lifecycle Management: Manage the full order lifecycle, including order entry, modifications, holds management, and deal renewals.
  • Customer Interaction: Address customer queries and concerns efficiently, ensuring a high degree of customer satisfaction.
  • Escalation Management: Proactively resolve issues to prevent escalations, maintaining seamless communication with customers and stakeholders.
  • Quality Focus: Ensure all transactions meet quality standards, with zero defects and adherence to policies.
  • Invoicing and Billing: Ensure accurate and timely billing for orders, with strict attention to detail in the invoicing process.
  • Stakeholder Communication: Engage with cross-functional teams to ensure smooth order processing and timely resolution of issues.
  • Process Compliance: Adhere to all internal processes, quality guidelines, and SLAs, ensuring no compliance gaps.
  • System Utilization: Work with ERP and CRM systems (e.g., SAP, Oracle) along with MS Office applications to manage order and process documentation.
  • Continuous Improvement: Identify process gaps and suggest improvements for efficiency and better customer experience.
  • Shift Flexibility: Be adaptable to working across various shifts, ensuring 24/7 operational support.

Qualifications:

  • Education: Any Graduate/Postgraduate. A certificate in Supply Chain Management or related fields is a plus.
  • Experience: Minimum of 2 years in Order Management and Order-to-Cash processes in a BPM environment, with experience in international business settings.
  • Technical Skills: Proficient in ERP/CRM tools and MS Office applications (Excel, Word, PowerPoint).
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Problem-Solving Abilities: Strong problem-solving skills to resolve customer and process issues swiftly.
  • Customer Focus: A customer-first attitude with an ability to handle complex and sensitive queries professionally.
  • Attention to Detail: Meticulous attention to detail, ensuring accuracy and compliance in all aspects of order management.
  • Shift Requirements: Flexibility working in various shifts, including night shifts, with a 100% work-from-office arrangement.

Key Performance Indicators:

  • Quality Scores: Maintain high-quality metrics and adherence to standards.
  • Escalation Avoidance: Zero escalations resulting from work inaccuracies or delays.
  • Customer Satisfaction: Ensure a high level of customer satisfaction through timely resolution of queries and proactive communication.

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 9.30 AM – 12.30 PM

Venue Details:

Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki,
1st Phase. J P Nagar, Bengaluru,
Karnataka 560078
Landmark: Near Sindhoora Convention Centre.

Deloitte Recruitment 2024 – Career Job Openings for Freshers in Deloitte – 12th, Any Graduates can Apply

Company Name: Deloitte

Job Role: Audit & Assurance Associate

Experience: No Prior Experience Required

Qualification: 12th, Any Graduates

Job Type: Full Time

Job Location: Mumbai

Salary: Best in Industry

Job Description:

Responsibilities of the Candidates:

  • Review and negotiation of contractual documents such as Engagement letters, NDA, MSA, SOW etc., from a business risk management perspective
  • Negotiate contracts with the client
  • Review of alliance arrangements
  • Review of RFPs & tenders
  • Coordinating with the business teams and the Central/ legal teams to ensure clearance of contractual documents.
  • Reviewing vendor onboarding documents as per firm policies

Requirements:

  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
  • Understands expectations and demonstrates personal accountability for keeping performance on track
  • Actively focuses on developing effective communication and relationship-building skills
  • Understands how their daily work contributes to the priorities of the team and the business
Deloitte Recruitment For Freshers Apply Link: Apply Here

Cognizant Walk-in Interviews for Freshers – Career Fresher Openings in Cognizant

Company Name: Cognizant

Job Role: Customer Support Associate

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Required Skillset:

  1. Freshers 2022/2023& 2024 passed out can apply for this role.
  2. candidates interested to work in international voice process can apply for this job
  3. flexible to work in night shifts and work from office.
  4. Location- Hyderabad.
  5. knowledge in customer support/Mapping/e commerce platforms/content moderation will be added advantage.

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 10.00 AM – 1.00 PM

Venue Details:

Cognizant office, Ground floor, ISC-1,
Nanakramguda, Financial district,
Hyderabad.

HDFC Bank Interviews – Direct Walk-in Interviews in HDFC Bank – Upto 8 Lakhs Salary

Company Name: HDFC Bank

Job Role: Personal Banker

Experience: 3 – 8 Years

Qualification: Any Graduate / Post Graduates

Job Type: Full Time

Job Location: Bangalore

Salary: Rs.5,00,000/- to Rs.8,50,000/-

Job Description:

Actionable Sales:

  • Maintain Daily Sales Report
  • CH 106 and CH 104 Calling
  • Structured bundled offering of Products and Services to the customer within the defined time line
  • Ensure quality new acquisition on SA and CA for Resident/Non Resident
  • Walk Ins
  • Portfolio
  • Referrals
  • Friends
  • Associates
  • Family members
  • Attrition control
  • Includes persuading the customer to continue and if required renew FDs
  • Deepen by cross selling sticky products like Demat, Bill Pay, Advisory.
  • Ensure quality of relationship while flagging. Should be capable of maintaining eligibility
    Regular customer contact to establish needs of the customer and opportunities to cross-sell
  • Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite
  • Ensure that the marketing analytics list on possible attrite, is called and retained
    Penetration of Saving Accounts on non liability customers
  • Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it
  • Utilizing the sales resources (BDR/COEX) for optimal sales support
  • Penetration of FD to unique customers
  • Using Data-mine for cross-selling
  • Sales of various Credit Cards
  • Activation
  • Pitch for enhancement of limits
  • Promote active usage of credit cards
  • Ensure that the customer avails of add-on card for his family members
  • Sales of Third Party Products to the customers
  • MF/Insurance/RBI Bonds
  • Ensure that requisite certifications are done (NISM V-A)
  • Sales of Asset Products
  • Disseminating product information
  • Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB
  • Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month.
  • Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell.
  • Calling of customers who have not transacted and know the reasons.
  • Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations.
  • Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit
  • To ensure such customers are engaged and brought back to bank fold
  • To cross sell loan products with other banks for which such transfer may take place
  • To cross sell investments to such customers by which they will tend to maintain balances
    Calling on Large Value Attrition:
  • Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained
  • To impress upon customers to make us the primary bankers and ensure that all funds are retained.
  • Enhancing customer wallet size
  • Ensuring that customers make us their primary bank
  • Knowing about where all the customer is currently banking and moving him to our Bank
  • Ensuring that customer scope is done and products targeted accordingly
  • Sales to family members and associates (all network)
  • Attrition control of customers
  • Includes persuading the customer to continue and if required renew FDs
  • Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
  • Ensure that the marketing analytics list on possible attrite, is called and retained

Managing Classic Portfolio

  • Manage the benchmark no. of customers in the portfolio
  • Extend Classic benefits to customers basis identification in eligibility lists/ LTR
  • Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio
  • By grouping them with their family members who already hold accounts with us
  • By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us
  • Ensure that optimal levels of Income generating Product Group Holding (IPH) is reached
  • Ensure that within each customer group a minimum number of stipulated Income Generating products are sold
  • Ensure that the Customer Group profitability is achieved
  • Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above
  • Enhance Values within each of the customer groups
  • Online updation of CRMNext at every stage of customer contact on the portfolio
  • Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme
  • Ensure that all classic customers within the portfolio are contacted
  • Usage of APT and data in CRM for effective call planning and review with BH / PBA(Pre call planning and post call review )
  • Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction.

Achievement of income plans and other benchmarks within portfolio

  • Ensure that income plans for the month and year are duly met across products
  • Achieving of portfolio level benchmarks of and IPH
  • Income product to be sold to each group of the portfolio in the year
  • Ensure that the benchmark sales per month is met
  • Usage of netbanking / Mobile banking , Billpay , RDFD penetration benchmark to be met
    CEP to be met as per cycle
  • All customers to have valid mobile and email address

Customer services

  • Ensure quality customer service is delivered
  • Recording complaints as per the specified process
  • Resolving all complaints received (self, branch, other units) within the stipulated TATs
  • Ensure appropriate customer communication on closures & copy of that to be filed.
  • Preventive complaint management
  • Asking for feedback from customers, who may not be complaining
  • Promoting all direct banking channels and ensuring that the customer is utilizing the same
  • Check back on recent customers registered to DBC channel and give any specific help required
  • Responsibility of opening the customer account within the TAT.

Operations

  • Ensure certification of documentation required for opening and maintaining customer accounts
  • Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)
  • Maintaining Tatkal kits as per laid down process
  • As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process
  • Includes managing standing instructions
  • Submission of daily e-schedule indicating the third party sales done
  • Updation of CRM for the asset leads generated
  • Updation of weed-out database on the portal
  • Ensure KYC norms are adhered to at all points of time
  • Ensure that 5-S norms are adhered to for individuals workstation
  • Opening of accounts under smart account mode

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 10.30 AM – 1.00 PM

Venue Details:

HDFC Bank · Branch Empire Infantry Road : No 5/1 ,
Ground Floor, Prestige Terraces, Union Street Infantry Road,
Gandhi Nagar, Bengaluru, Karnataka 560001.

Genpact Direct Interviews – Career Walk-in Interviews for Freshers in Genpact

Company Name: Genpact

Job Role: Fresher

Experience: 0 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Jaipur

Salary: Best in Industry

Job Description:

Responsibilities

  • Validation of information entered by indexer
  • Check & Select accurate Pre-authorization
  • Identify duplicate Claims and take appropriate action
  • Reading & taking appropriate action on Alerts related to Members & providers.
  • Referring case to calling team for further information
  • Looking after Policy & Non-Policy messages
  • Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc.
  • Referring cases to various department like HCS, TMT, Triage after adjudication as and when required
  • Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud

Minimum qualifications

  • Any Graduate except technical
  • Freshers are eligible

Preferred qualifications

  • Good knowledge of healthcare & medical terminologies
  • Eye for detail & investigative skills
  • Good interpretation & comprehension skills
  • Proven experience

Note: Please carry below documents with you:

  1. 3 copies of updates resume
  2. 3 Passport size photographs
  3. Original Aadhar card
  4. 2 copies of Aadhar card
  5. Payslip (if applicable

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 11.00 AM – 1.00 PM

Venue Details:

Plot No 1, Jawahar Lal Nehru Marg,
near Venkateshwara Temple, Sector 9,
Malviya Nagar, Jaipur, Rajasthan 302017.

Adani Group Walk-in Interviews – Engineer Openings in Adani Group

Company Name: Adani Group

Job Role: Technical Service Engineer

Experience: 2 – 7 Years

Qualification: BE/B.Tech, Diploma

Job Type: Full Time

Job Location: Kolhapur, Pune, Aurangabad

Salary: Best in Industry

Job Description:

Role & responsibilities:

  1. Providing regular input to the Regional Technical Service Manager RTSM
  2. Provide Customer Service to end customers in the designated districts
  3. Track and report quality of company products through on site tests and market sampling
  4. Collect independent feedback from end customers about selling process (Price, Service Levels, Quality, etc.) and report the same to the Regional Technical Service Manager RTSM.
  5. Manage relationship with Key Accounts and Key influencers

Preferred candidate profile

  • Technical Executive – Diploma in Civil Engineering.
  • Technical Service Engineer – BE/B.Tech in civil Engineering.
  • 2 Years of experience as site engineer or in similar profile.

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 10.00 AM – 5.00 PM

Venue Details:

Ambuja cement ltd, Plot no-63,
saahil shivaji housing society,
senapati Bapat Road, Pune – 411016.

Infosys Walk-in – Direct Interviews for Freshers – Multiple Opening Interviews in Infosys

Company Name: Infosys

Job Role: Process Executive

Experience: 1 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Pune

Salary: Best in Industry

Job Description:

1. CONTRACT MANAGEMENT: Experience: 1-2 years in Supply Chain Processes Qualifications: Graduate/Postgraduate

Responsibilities/ Skills:

  • Contract Management: Undertake contract management processes, including creation, amendment, and closure.
  • ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
  • Technical Skills: Proficient in MS Office, especially Excel.
  • Flexibility: Willingness to work in any shift and from an office environment.

Key Requirements:

  • Ready to work from office all days
  • Flexible to work in any shift
  • Excellent communication skills, both written and verbal.
  • Strong analytical and problem-solving abilities.
  • Attention to detail and accuracy.
  • Ability to work independently and collaboratively.

Desired Requirements:

Experience in the shipping industry.

2. ORDER MANAGEMENT: Experience: 1-2 years in Order Management or Supply Chain Processes Qualifications: Graduate/Postgraduate

Responsibilities/ Skills:

  • Order Processing: Efficiently process orders, ensuring accuracy and timely fulfillment.
  • Query Resolution: Exposure to analyzing and addressing billing enquiries.
  • ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
  • Technical Skills: Proficient in MS Office, especially Excel.
  • Flexibility: Willingness to work in any shift and from an office environment.

Key Requirements:

  • Ready to work from office all days
  • Flexible to work in any shift
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively.

Desired Requirements:

Experience in the shipping industry.

3. CLIENT TRIAGE: Experience: 1-2 years in Supply chain process Qualifications: Graduate/Postgraduate

Responsibilities/ Skills:

  • Invoice Processing: Efficiently understand the processing of Invoices, ensuring accuracy and timely fulfillment.
  • Query Resolution: Exposure to analyzing and addressing billing enquiries.
  • ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
  • Technical Skills: Proficient in MS Office, especially Excel.
  • Flexibility: Willingness to work in any shift and from an office environment.

Key Requirements:

  • Ready to work from office all days
  • Flexible to work in any shift
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively.

Desired Requirements:

  • Experience in the shipping industry.
  • Candidates needs to display attention to detail, show ownership, ensure proper documentation, notification, escalation, tracking, follow up of all incidents and be able to embrace feedback.
  • Analytical and Problem-Solving skills
  • Strong customer service skills

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 9.30 AM – 12.30 PM

Venue Details:

Infosys BPM Limited
No. 1, Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor,
Hinjewadi phase 1,
Pune 411057.

Wipro Direct Walk-in Interviews – Career Interviews for Freshers in Wipro – Software Jobs

Company Name: Wipro

Job Role: Analyst

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Navi Mumbai, Mumbai

Salary: Best in Industry

Job Description:

Summary:

  • Excellent communication skills are mandatory.
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience – Grad freshers to 3 Minimum years of experience in customer service domain / Need excellent communication skills

Category – Back office/Customer query handling or data management

Working Conditions – Night shift (5 days working). Saturdays and Sundays are fixed off.

Transport – One way transport will be provided.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 21st November 2024

Time: 11.00 AM – 12.30 PM

Venue Details:

Gigaplex Building 3, Mindspace – Airoli West,
3rd Floor, Plot no. 1.T.5,
MIDC, Airoli – 400708.

Bandhan Bank Walk-in Interviews – Multiple Openings Interviews in Bandhan Bank

Company Name: Bandhan Bank

Job Role: Multiple Openings

Experience: 2 – 7 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Job Role :

  1. Branch Head
  2. Branch Sales Manager
  3. Customer Relationship Officer
  4. Current Account Manager
  5. Branch Sales Executive
  6. Senior sales Executive
  7. Relationship Manager

Job Title – Branch Head (Minimum 8 years of Experience / Age up to 40 years).

Work with management in establishing growth, sales, employee productivity and profit objectives for the branch. Make certain that all office operations are performed in accordance with established Banking policies and procedures, either directly or through appropriate supervisor, e.g., balancing of books, control of vault cash, control of security documents, etc. Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of Banks overall strategic plan Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements; ensure that the office and all personnel adhere to the same. Bring out the best of branchs personnel by providing training, coaching, development and motivation. Address customer and employee satisfaction issues promptly.

Title – Branch Sales Manager (Minimum 5 years of Experience in retail banking products & services

  • Serve as an active member of the office customer service team and be held accountable for sales performance
  • Interact with the Branch Manager to further expand existing customer relationships and develop new contacts
  • Make “outside” sales and customer service calls on present and prospective customers within the branch’s market area both individually and along with the team.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

Job Title Sales Manager Merchant Acquiring (Minimum 3 years of experience in Merchant Accounts / Age upto 30 years).

  • Acquisition of high value new merchant relationships every month
  • Responsible for onboarding of merchant base within the regulatory norms
  • Responsible to manage and service the portfolio of Merchant accounts of POS
  • Manage portfolio volume aiming to grow the same by new acquisitions as well portfolio deepening within his/her assigned locations
  • Track the existing portfolio of Key Merchants to ensure activation / retention of merchants, grow market share and wallet share
  • Create cross sell opportunities of other products to the Merchants in the portfolio.
  • Work within Regulatory guidelines laid down by RBI in merchant acquiring and within compliance and code of the bank
  • Job Title – Current Account Manager (Minimum 1 years of experience in CA Channel)
  1. Achieve sales targets through direct efforts by Identifying sales opportunities for the CA product by acquiring new customers and building new relationships.
  2. Ensure timely servicing of leads received and resolution of discrepancies raised during application process.
  3. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry.
  4. Job Title – Customer Relationship Officer (Minimum 1 years of experience in sales / cross sell of financial products)

Ensure that the customer query are attended to and resolved in an efficient manner and within stipulated Turn Around Time (TAT).
Ensure NTB lead generation as per productivity targets provided by the Bank.
Deepening of mapped customer portfolio as per benchmarks provided by the Bank.

Walk-in Details:

Walk-in Date: 20th November 2024

Time: 09.00 AM – 3.00 PM

Venue Details:

Bandhan Bank – Abids Branch
Ground floor, House No.4-3-371/A/B1/B2,
Situated At Ward No 4 Block 3, Devka Mahal Abids,
Bank Street, Hyderabad – 500095.

Mphasis Walk-in Interviews – Direct Career Interviews for Freshers in Mphasis

Company Name: Mphasis

Job Role: Customer Service Associate

Experience: 1 – 6 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore, Pune

Salary: Best in Industry

Job Description:

Eligibility Criteria:

  • Min. 1 Year of relevant US Mortgage Origination Experience required – Loan setup, Income calculation, Asset management, PAR exp. will be an added advantage.
  • Loan Origination/ Processing/ Set-up/ Servicing/ Closing also can be considered
    Should be flexible with 24*7 shifts – Rotational offs.
  • Immediate joining or maximum within 20 days.
  • Transport facility available.
  • Candidate should be willing to RELOCATE (Mandate)
  • Work Location – Bangalore (Work From Office)

Essential Job Functions:

  • Verify loan quality as per US requirements and lender guidelines and set up the loan for UW
  • Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
  • Review and analyze all necessary documentation, including borrower docs and third-party docs
  • Interpret policies while analyzing applicant information, property and documentation
  • Comprehensive understanding of credit underwriting guidelines

Requirements:

This role requires a wide variety of strengths and capabilities, including:

  • Minimum 1 year experience in US Residential Mortgage in Pre UW/ File Set up with excellent knowledge of Income and Asset Guidelines
  • Excellent customer service and written and verbal communication skills
  • Detail oriented and excellent organizational skills
  • Quick learner to keep up with the fast paced mortgage industry
  • Able to prioritize multiple tasks and manage time
  • Problem-solver with strong analytical skills
  • Adheres to directives, procedures, and standards
  • Ability to work in a paperless environment
  • Computer proficiency including Microsoft Office Product Suite
  • Candidates must be available to work outside of normal business hours when necessary
  • Flexible to work in 24/7 process including night shifts and weekends

Walk-in Details:

Walk-in Date: 20th November 2024

Time: 10.00 AM – 1.00 PM

Venue Details:

Mphasis 1b block 4th floor, DLF IT Park,
Mount Poonamalle round Manapakam,
Ramapuram, Chennai 600089.

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