Infosys is conducting a walk-in drive for Freshers/Exp as Process Specialist Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Specialist

Experience: 2 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best in Industry

Job Description:

The Client Support Specialist will provide operational and analytical support for large indirect customers within the portfolio. This role ensures accuracy and efficiency in handling client inquiries, resolving discrepancies, and maintaining smooth financial processes. The position requires strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Client Support & Issue Resolution
• Respond to and resolve out-of-balance requests.
• Address adjustments, rejects, and missing payment issues.
• Investigate and resolve billing inquiries and research qualification issues.
• Financial Analysis & Reporting
• Perform detailed analysis of funding and ACH-related files.
• Identify and report errors in merchant funding processes.
• Collaborate with internal teams to ensure timely resolution of discrepancies.
• Process Management
• Maintain accurate documentation of all client interactions and resolutions.
• Ensure compliance with company policies and regulatory requirements.
• Contribute to process improvement initiatives to enhance operational efficiency.

Required Skills & Qualifications:

• Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).
• 2-4 years of experience in client operations, financial services, or similar roles.
• Strong analytical and problem-solving skills.
• Proficiency in MS Excel and other data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a high-volume environment.

Preferred Qualifications:

• Experience with ACH processing and merchant funding.
• Knowledge of billing systems and reconciliation processes.
• Familiarity with financial compliance standards.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,
Infosys Recruitment Team.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 10th February 2026

Time: 10.00 AM to 12.30 PM

Interview Address:

Infosys Limited,
No. 40/P-41/P, Building: 68,
Gate: 2, Electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore- 560100.
Landmark: In Between Sunik Industries and Tejas Networks.

Contact – TA Team

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.