Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive, Process Specialist Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Process Executive, Process Specialist

Experience: 1 – 7 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Merchant Financial Services, Settlement Operations Support, TSYS application, Merchant Financial Services in Banking, Retail Banking operations, ACH, Disputes Chargeback, Exceptional Handling (Banking and Payments domain).

Key Responsibilities:

Client Support & Issue Resolution

• Respond to and resolve out-of-balance requests.
• Address adjustments, rejects, and missing payment issues.
• Investigate and resolve billing inquiries and research qualification issues.

Financial Analysis & Reporting

• Perform detailed analysis of funding and ACH-related files.
• Identify and report errors in merchant funding processes.
• Collaborate with internal teams to ensure timely resolution of discrepancies.

Process Management

• Maintain accurate documentation of all client interactions and resolutions.
• Ensure compliance with company policies and regulatory requirements.
• Contribute to process improvement initiatives to enhance operational efficiency.

Required Skills & Qualifications

• Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).
• 2-7 years of experience in client operations, financial services, or similar roles.
• Strong analytical and problem-solving skills.
• Proficiency in MS Excel and other data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a high-volume environment.

Preferred Qualifications

• Experience with ACH processing and merchant funding.
• Knowledge of billing systems and reconciliation processes.
• Familiarity with financial compliance standards.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 30th December 2025

Time: 9.00 AM to 1.00 PM

Interview Address:

Infosys Limited,
B10, MC Hall, STP Campus,
Hyderabad.
Landmark: Opposite ISB.

Contact – TA Team

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.