Friday, June 27, 2025

Sutherland Direct Interviews – 12th, Any Graduates eligible – Career Interviews in Sutherland

Company Name: Sutherland

Job Role: International Voice Process

Experience: 0 – 3 Years

Qualification: 12th, Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Key Highlight:

  • Any 10+2, Graduates and Pg are eligible.
  • 0-3yr min exp required.
  • Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

  • Handle inbound customer calls from international clients.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Utilize software applications and tools to manage customer interactions.
  • Meet or exceed customer satisfaction and quality targets.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions.

Requirements:

  • Fluency in English (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Undergraduate and Graduate are eligible.

Walkin Details:

Walkin Date: 18th to 20th November 2024

Time: 9.30 AM – 2.00 PM

Venue Details:

Sutherland, 7th Floor,
Divya Sree Building,
Lanco Hills, Manikonda, Telangana 500089.

Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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