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Sutherland Direct Interviews – 12th, Any Graduates eligible – Career Interviews in Sutherland

Join Us:

Company Name: Sutherland

Job Role: International Voice Process

Experience: 0 – 3 Years

Qualification: 12th, Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Key Highlight:

  • Any 10+2, Graduates and Pg are eligible.
  • 0-3yr min exp required.
  • Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

  • Handle inbound customer calls from international clients.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Utilize software applications and tools to manage customer interactions.
  • Meet or exceed customer satisfaction and quality targets.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions.

Requirements:

  • Fluency in English (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Undergraduate and Graduate are eligible.

Walkin Details:

Walkin Date: 18th to 20th November 2024

Time: 9.30 AM – 2.00 PM

Venue Details:

Sutherland, 7th Floor,
Divya Sree Building,
Lanco Hills, Manikonda, Telangana 500089.

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