Sutherland is conducting a walk-in drive for Freshers/Exp as Customer Service Positions in Hyderabad Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Customer Service Associate
Experience: 1 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Rs.2,25,000/- to Rs.5,50,000/-
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Job Description:
- Reviewing and analyzing claim form 1500 to ensure accurate billing information.
- Utilizing coding tools like CCI and McKesson to validate and optimize medical codes.
- Familiarity with payer websites to verify claim status, eligibility, and coverage details.
- Expertise in various medical specialties such as cardiology, radiology, gastroenterology, pediatrics, emergency medicine, and surgery.
- Proficiency in using CPT range and modifiers for precise coding and billing.
- Working with Clearing House systems like Waystar and other e-commerce platforms for claim submissions.
- Conducting voice-based communication with payers and medical staff to resolve billing discrepancies and facilitate claims processing.
Desired Candidate Profile:
- Should be a complete Graduate.
- Comfortable to Sign a Retention Period.
- Minimum of 2 years of experience in physician revenue cycle management and AR calling.
- Basic knowledge of claim form 1500 and other healthcare billing forms.
- Proficiency in medical coding tools such as CCI and McKesson.
- Familiarity with payer websites and their processes.
- Expertise in specialties including cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.
- Understanding of Clearing House systems like Waystar and e-commerce platforms.
- Excellent communication skills.
- Comfortable to Work in Night Shifts.
- Ready to join immediately
Timings & Transport
- Candidates need to be within the radius of 25 km from Sutherland.
- Two Way Cab Facility will be provided with in the radius of 25 km from Sutherland.
- Complete Night Shifts (6:30 PM 3:30 AM) IST.
- FIVE DAYS WORKING (MONDAY FRIDAY) & SATURDAY, SUNDAY WEEK OFF.
- Need to be Comfortable with WFO-Work from office.
Perks and Benefits
- Provides Night shift Allowance
- Saturday and Sunday Fixed Week Offs.
- Self-transportation bonus upto 3500.
Note: “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 16th to 20th July 2025
Time: 11.30 AM – 5.30 PM
Interview Address:
A1 Block, Ground floor,
Gateway Office Parks, 16, GST Road,
Perungalathur, Chennai – 600 063, Tamil Nadu.
Contact – Sandhiya ( 7550106180 )
About Sutherland:
Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!