TATA Capital is conducting a walk-in drive for Freshers/Exp as Customer Service Executive Positions in Hyderabad, Bangalore, Chennai, Vijayawada Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: TATA Capital

Job Role: Customer Service Executive

Experience: 1 – 4 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore, Hyderabad, Chennai, Vijayawada

Salary: Rs.2,00,000/- to Rs.3,50,000/-

Job Description:

Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction

Key Accountabilities:

Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries
• Cross-selling product offerings to customers
• Educates customer with information to build their understanding of issues and capabilities
• Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

Maintaining relationship with assigned dealer

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
• Internal Stakeholder Management
• Interact with operations and credit team in order to ensure smooth processing of loan applications

KPIs:

1. Units Disbursed
2. 1st EMI Resolution
3. RC Collection

Functional Competencies

• Communication Skill
• Negotiation Skill
• Market/Industry Knowledge
• Analytical Skill
• Product Knowledge

Behavioural Competencies

• Execution Excellence
• Customer Centricity

Hiring Parameters:

• Should be comfortable to move in the market
• Should have learning attitude
• Should have bike and license
• Should have good knowledge of RTO
• Should have product knowledge

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 13th to 14th Aug 2025

Time: 9.30 AM – 5.30 PM

Interview Address:

Bangalore Venue:

TATA Capital NO: 45,
Prestige Libra, 3rd Floor,
Lalbagh Road, (Above Passport office)
Bangalore 560027.

Contact – Sayyedmahboob Khazi

Chennai Venue:

TATA Capital,
Kuber’S, 2Nd Floor,
Old No 425, New No 42,
Pantheon Road, Egmore,
Chennai-600008, Tamil Nadu.

Contact – Pradeesh

Hyderabad Venue:

4th Floor,
Queens Plaza, Unit 4C & 4D,
SP road, ChikotiGardens,
Begumpet, Hyderabad – 500016 – Telangana

Contact – Surekha V ( 08073308002 )

Vijayawada Venue:

40-5-5/1A & 1B,
Chandramolipuram ,
Tickle Road, Beside Adikar Hotel,
Vijayawada – 520010

Contact – Surekha V ( 08073308002 )

About Tata Capital:

Tata Capital Limited is an Indian financial and investment services company, based in Mumbai. It is a subsidiary of Tata Sons and has more than 700 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.