Wednesday, October 29, 2025

TATA Capital Walk-in Drive for Freshers/Exp as Officer Positions – TATA Jobs

Company Name: TATA Capital

Job Role: Email Support Officer

Experience: 1 – 3 Years

Qualification: 12th, Any Graduates

Job Type: Full Time

Job Location: Mumbai, Thane, Navi Mumbai

Salary: Best in Industry

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Job Description:

Skill Set Required:

  • Ability to draft email responses to customers
  • Must have good learning skills to acquire product & process knowledge
  • Should have excellent communication and English language skills (written and verbal) with good typing speed
  • Proficiency with MS Office particularly MS Excel & Word

Primary Responsibilities

  • Deliver extraordinary customer services by responding to customer concerns through email
  • Process customer query/request/complaints in a timely and comprehensive manner to ensure customer satisfaction
  • Document each customers question or problem as well as the resulting answer or solution
  • Document necessary account information and offer custom solutions that benefits the customer
  • Gather relevant information from customers as required and update it accurately to facilitate the resolution process
  • To manage all daily tasks and duties related to the process with strict compliance to guidelines
  • Persuade in getting feedback from customers to improve our processes, products and customer experience
  • Identify, escalate priority issues and report to the Supervisor on floor
  • Out call customers professionally and respond to customer queries and complaints.
  • Follow-up with internal stake holders wherever required
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Maintaining a positive, empathetic and professional attitude toward customers at all times

Regards,
Pushpa Koli
State HR Manager Retail Finance, DSMG & Operations
Mob : 8657416676 / Pushpa.koli@tatacapital.com

Apply Mode: Walk-in

Walk-in Details:

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Walk-in Date: 24th to 30th June 2025

Time: 9.30 AM – 5.30 PM

Interview Address:

Tata Capital Limited,
B- Wing, 4th Floor, Lodha
Think Techno Campus, Pokhran Road No.2
Thane (West) 400 607, India

Contact – Pushpa Koli ( 08657416676 )

About Tata Capital:

Tata Capital Limited is an Indian financial and investment services company, based in Mumbai. It is a subsidiary of Tata Sons and has more than 700 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.

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Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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