Tech Mahindra is conducting a walk-in drive for freshers/exp as customer support associate positions in the Kolkata, Rajarhat locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Tech Mahindra
Job Role: Process Associate
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Kolkata, Rajarhat
Salary: Rs.2,00,000/- to Rs.2,250,000/-
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Job Description:
Designation:
Customer Support Associate (L2).
Job Profile:
Have to resolute customers query Voice Call
Mandatory Criteria:
- Min HS Passed.
- Fresher & experienced both can apply
- Excellent verbal communication skill in English & Hindi without major MTI for Voice process
- Should have not applied for any Flipkart interview in last 3 month
- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 month after joining
- 5 Days working 2 days rotational week off
- 10 hour of the day, 9 hrs. work and 1 hour break
- Should have a typing speed of 30WPM with 90% accuracy
Interview Structure:
- HR round – General check.
- Typing Test
- OPS round General Check
- Voice Versant (V4 and above)
- PMAP
- Client Round Video Call
Payouts:
- Salary for minimum 6 months experience candidate 220,000 LPA, 16.400 K/Month.
- Fresher- 212,000 LPA, 15.800 K/ Month.
- Salary for Apprentice (Complete Fresher & doesnt have any PF account) 15,800 k/Month.
- 100% fixed salary
- Pick up or drop for odd shifts
Documents Required:
- Education Mark sheets
- Aadhar Card
- Pan Card
- Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
Contact Person: Pameli Calling no – 9330257648 & Whatsapp _ 7980814830
pd00737139@techmahindra.com
Walk-in Details:
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Walk-in Date: 17th to 26th June 2025
Time: 11.00 AM – 1.00 PM
Interview Address:
Tech Mahindra,
DLF2, 3rd Floor, Block B,
Rajarhat, Kolkata-700156
Landmark: Opposite of Geetanjali
Note: Candidates need to carry CV & Aadhar card(Government id card)
Contact – Pameli Dey ( 9330257648 )
About Tech Mahindra:
Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
