Tech Mahindra is conducting a walk-in drive for freshers/exp as Service Desk Associate positions in Hyderabad location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Tech Mahindra
Job Role: Service Desk Associate
Experience: 0 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.4,50,000/-
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Job Description:
International Voice:
- Handle inbound calls for international customers
- Understand and resolve customer queries effectively via voice
- Deliver excellent service with clear and professional communication
- Ensure first-call resolution and customer satisfaction
- Should be comfortable working in rotational night shifts, (5 days a week, 2 rotational offs)
- Education: HSC, Undergraduates, Graduates, and Postgraduates
- Experience: Both Freshers and Experienced candidates can apply
- Excellent communication skills in English (verbal for voice, written for chat)
- Comfortable working night shifts (UK timing)
- Must not be pursuing regular education.
Rounds of interviews for Chat:
- HR
- VNA
- Ops Round
Walk-in Details:
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| |
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|---|---|---|
Walk-in Date: 6th to 30th April 2026
Time: 9.30 AM – 5.30 PM
Interview Address:
TechMahindra,
Bahadurpally Survey No 62,
TMTC SEZ 1A, Qutubullapur mandal,
bahadurpally, hyderabad, Telangana PIN 500043
Contact – Akhil
About Tech Mahindra:
Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
