Company Name: Tech Mahindra
Job Role: Service Desk Associate
Experience: 1 – 5 Years
Qualification: 10th, Diploma, Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.3,00,000/- to Rs.5,50,000/-
Job Description:
Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.
Should Aware of PC/Laptop troubleshooting Both Hardware & Software.
Knowledge of networking and support, VPN, Active Directory.
Qualifications:
- Experience Min. 6 Months to 1 Year (Mandatory) or 1 to 5 Years (Preferred) into International Voice Technical Support / Service Desk
- Should have Excellent Communication Skills with Good Technical Knowledge
- Only Immediate joiners are preferred
- Work from Office/ Rotational Shift/off/ Both side Transportation Provided
Walkin Details:
Walkin Date: 19th to 22nd November 2024
Time: 12.00 PM – 2.00 PM
Venue Details:
WEBSurvey No. 62/1A, Part B,
Tech Mahindra Technology Centre,
Special Economic Zone, Dundigal Municipality, Bahadurpally ,
District : Medchal – Malkajgiri, Hyderabad – 500043.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
