Company Name: Vivo
Job Role: Customer Support Executive
Experience: 1 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Noida, Ghaziabad, Delhi / NCR
Salary: Rs.3,00,000/- to Rs.3,50,000/-
Job Description:
Role & responsibilities
- Answer incoming calls from customers with inquiries on product orders
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
- Maintain accuracy of all data and verify the same for all customer services
Preferred candidate profile
- Strong communication skills (Written/Verbal)
- Active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully.
- Ability to multitask, prioritize and manage time effectively
- Good attitude and self-regulation ability, patience, and team spirit, and seriousness and responsible for the work.
Perks and benefits
- Monthly KPI Incentives
- Attendance Award
- Department Team Building
- Quarterly Performance Incentives
- Flexible Week off
Walk-in Details:
Walk-in Date: 20th December 2024
Time: 10.00 AM – 5.30 PM
Venue Details:
LOGIX INFOTECH PARK,
Sector 59, Noida,
Uttar Pradesh 201301, India.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
