Wipro Walk-in Drive for Fresher/Exp as Associate Positions – Wipro Job Interviews

Company Name: Wipro

Job Role: Process Associate

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Mumbai, Navi Mumbai

Salary: Best in Industry

Job Description:

• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.
• Relevant Experience – Any/Basic MS Excel Category
• Back office/Data handling or data management Working Conditions
• Fixed Evening shift (5 days working). Saturdays and Sundays are fixed off.
• Education Skills -Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible

Note: Looking for immediate joiners or who can join within 10-15 days

Mandatory Note – Candidates should be flexible to work in Evening shift only

Documents:

carry hardcopy of resume, your original ID Card (Aadhaar and PAN)

Walk-in Details:

Walk-in Date: 16th & 17th April 2025

Time: 11.00 AM to 12.30 PM

Venue Location:

Gigaplex Building 3,
Mindspace – Airoli West,
3rd Floor, Plot no. 1.T.5,
MIDC, Airoli – 400708.