Company Name: Wipro
Job Role: Customer Support Associate
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.2,00,000/- to Rs.2,25,000/-
Job Description:
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Utilize blended process knowledge to handle multiple tasks simultaneously while maintaining high-quality service standards.
- Maintain records of all interactions with customers using CRM software.
Desired Candidate Profile
- Fresher with knowledge of BPO industry.
- Excellent communication skills (verbal & written) in English language.
- Strong interpersonal skills for handling customer queries effectively.
- Ability to work on blended processes for efficient query resolution.
Important notes:
5 days working and any 2-week offs – Should be flexible with night shifts. – One Way Cab Facility
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 24th to 30th April 2025
Time: 9.30 AM to 3.00 PM
Venue Location:
Wipro Technologies,
Hinjewadi Phase – 2,
Pimpri-Chinchwad,
Pune, Maharashtra – 411057.
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