Wipro is conducting a walk-in drive for freshers/exp as Service Desk Analyst positions in Hyderabad location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Wipro

Job Role: Service Desk Analyst

Experience: 0 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

• Role : Service Desk Analyst (Technical Support)
• Support to be provided through (Modalities) : Calls / Chats / Emails ( Agent will have no discretion to choose modality )
• Experience: 0-1 yr can apply only
• Location: Hyderabad
• Work Mode: Work From Office ( Mandatory 5 days every week)
• Shift: Rotational Shifts ,Includes Night Shift (rostered as per project demand)
• Transport: One Way Transport ( Window time 7 pm-7am | Radius – 30 kms.)
• Excellent Communications skills required.
• Office Hours: 9.5 hours daily in office
• Distance Comfort: Candidate should be comfortable with the commute to office.

Preferred candidate profile

• Any Fresher Graduate / experienced in SD or CS can apply
• Excellent communications skills (verbal and written)
• Basic understanding in technical trouble shooting
• Excellent communication skills required.
• Candidates who have completed graduation and has all documents can only apply.(Provisional and Marks memos are mandatory)
• immediate joiners preferred

Responsibilities:

• As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
• Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
• Identify and escalate tickets requiring urgent attention and action
• Log all contacts and document all the activities and results accurately and completely within the incident management tool
• Deal with and resolve helpdesk requests

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 29th January 2026

Time: 9.30 AM to 11.00 PM

Interview Address:

Wipro,
Vendor Gate, 203/1,
ISB Road, Manikonda Village,
SEZ, Nanakram Guda,
Madhava Reddy Colony, Gachibowli,
Hyderabad, Telangana 500032.

Contact – Shasha Vali

About Wipro:

Wipro Ltd. is a global IT, consulting, and business process services company. It was founded in 1945 as Western India Vegetable Products Limited and has since diversified into the IT sector. Today, Wipro is a multinational corporation with operations in over 65 countries and over 230,000 employees.