Company Name: Wipro
Job Role: Associate Analyst
Experience: 0 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gurugram
Salary: Not Disclosed
Job Description:
- Medium level process complexity processing or analytical skills in more complex environments
- Low level of discretion and decision making within a decision framework.
- Mostly rules-based processing but with some judgement applied
- Able to follow standard processes but understand variations from process i.e. BS Recs
Ability to meet tight deadlines. - Good interpersonal and customer service skills
- Excellent understanding of Insurance Industry for experienced colleagues
- Proficient in MS-Office (preferably Excel)
- Project management
- Quality management
- Results driven.
- Foster teamwork
- Giving feedback
- Provides an administrative support service within specified guidelines and Aviva brand values.
- Responds to customers enquiries where basic analysis and the provision of information is needed to resolve the issue, escalating where necessary.
- Gains the trust of the customer through the provision of accurate and timely information and support services.
- Records all information accurately on appropriate systems.
- Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.
Good to have experience:
- Solves straightforward problems.
- Analyses possible solutions within agreed guidelines.
- Delivers quality service to customers within a process or product area.
- Works under the supervision of a more experienced team member and will refer decisions for support and guidance.
Relevant Experience
- Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Adhere compliance and generate control reports.
- Generate statutory reporting per country requirement.
- Audit Management – Active participation in internal/external audits.
- Escalation management
- Generating scheduled/ ad-hoc reports
Trainable Skills:
- Neutral Voice and Accent and call management
- UK Saving and Retirement Industry Skills
- Process Knowledge
Working Conditions
UK Shifts (5 days working)
Education Skills
- Graduate (Tech/ Non-Technical background)
- Technical (BE/B.Tech) & MBA graduates considered with min 6 months of International Voice Experience
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 2nd May 2025
Time: 11.00 AM to 3.00 PM
Venue Location:
Building 2,
Candor Techspace, IT/ITES, SEZ,
Tikri, Sector-48,
Gurgaon – 122001.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
