Wipro Walk-in Drive for Freshers/Exp as Customer Support Representative Positions – BPO Jobs

Company Name: Wipro

Job Role: Customer Support Representative

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Thane, Navi Mumbai

Salary: Rs.2,50,000/- to Rs.3,50,000/-

Job Description:

• Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
• Understand customer queries received through calls and act accordingly.
• Maintain a healthy and clean work environment & adhere to company policies and procedure.
• Continuous up gradation of process knowledge as required

Critical Skills Required:

• Excellent communication skills.
• Comprehension – Ability to clearly understand the problem statement
• Composition: – Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
• Voice & Accent: – Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
• Strong customer service focus: – – Ability to empathize with the customer – Prioritizing customer needs

Must have skills

• Graduate / Undergraduate can apply (Not Eligible – MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
• Comprehension skills to understand & communicate with all customers effectively.
• Telephone etiquettes.

Don’ts:

• Poor grammar and Windows Skills
• Issues with comprehending & communicating effectively with the customer.
• Not Eligible – MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA

Important notes:

• 5 days working and any 2 week offs.
• Should be flexible in 24*7 shifts.
• Should be within Transport Boundary
• Job location: Airoli Mindspace
• WFO
• Immediate joiners preferred.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 12th to 20th March 2025

Time: 9.30 AM – 5.30 PM

Interview Address:

Plot No. 3,
(Part) Kalwa TTC Industrial Area,
MIDC Railway Station, near Airoli,
Airoli East, Navi Mumbai, Maharashtra 400708.