Company Name: Wipro
Job Role: Customer Support Executive
Experience: 1 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.4,00,000/- to Rs.5,50,000/-
Job Description:
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Utilize blended process knowledge to handle multiple tasks simultaneously while maintaining high-quality service standards.
- Maintain records of all interactions with customers using CRM software.
Desired Candidate Profile
- 1-3 years of experience in BPO or call center environment.
- Excellent communication skills (verbal & written) in English language.
- Strong interpersonal skills for handling customer queries effectively.
- Ability to work on blended processes for efficient query resolution.
Important notes:
- 5 days working and any 2-week offs
- Should be flexible with night shifts.
- One Way Cab Facility
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 24th March to 2nd April 2025
Time: 9.30 AM – 2.00 PM
Interview Address:
Wipro Technologies,
Hinjewadi Phase – 2,
Pimpri-Chinchwad,
Pune, Maharashtra – 411057.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!