Wipro Walk-in Interviews for Freshers – Wipro BPO Jobs – Career Walk-in Interviews for Freshers in Wipro

Company Name: Wipro

Job Role: Associate

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Navi Mumbai, Mumbai

Salary: Best In Industry

Job Description:

• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience

• Any/Basic MS Excel Category
• Back office/Data handling or data management Working Conditions
• Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement
• Applicable for 1 year (Mandatory) Education Skills
• Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
  B.Tech & MBA full time freshers are not eligible
• Note : Looking for immediate joiners or who can join within 10-15 days

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 27th December 2024

Time: 10.00 AM – 12.30 PM

Venue Details:

Gigaplex Building 3,
Mindspace – Airoli West,
3rd Floor, Plot no. 1.T.5, MIDC,
Airoli – 400708, Navi Mumbai.