Company Name: Yes Bank
Job Role: Personal Banker
Experience: 2 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Belagum
Salary: Best in Industry
Job Description:
- Processes account opening, account maintenance & account closure related formalities as per YBL process
- Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc.
- Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.)
- Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required
- Maintains strict vigilance on the quality of forms and documentation provided
- Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions:
- Ensures proper scrutiny of all transactional documents submitted by the customer vis–vis branch checklist to ensure all that all necessary documents are submitted by the customer.
- Addresses and resolves all transaction related enquiries
- Ensures strong monitoring of all transactions Service & Quality:
- Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency
- Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence.
- Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.
- Ensuring collection of CSS forms on periodic basis and sent to NOC.
- Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance:
- follows all process, policies as per guidelines & audit rating of the branch
- Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective
- Attends to any audit findings and resolves them immediately as applicable Others:
- Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office
- Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM.
- Manages Local Vendors /agency relationships to ensure smooth execution of transaction
- Completes Branch upkeep & maintenance and control over the cost.
Responsibilities
- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
- Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively.
- Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Responsibilities
- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Walk-in Details:
Walk-in Date: 12th March 2025
Time: 10.00 AM – 1.00 PM
Venue Details:
Part Ground Floor,
‘Anant Empire’, N.M. Road,
Chikkodi, Belgaum,
Karnataka. Pin – 591201.
Ground And First Floor 1889/A1
Umarameshwar Compound
Jamkhandi 587301.
Part Ground floor,
Balaji Building, Near Ashwini Circle,
Yellapur Road, Sirsi 581.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
