ICICI Lombard is conducting a walk-in drive for Freshers as Team Lead Positions in Mumbai, Navi Mumbai, Thane Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: ICICI Lombard

Job Role: Team Lead

Experience: 2 – 5 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Mumbai, Navi Mumbai, Thane

Salary: Rs.1,00,000/- to Rs.6,00,000/-

Job Description:

We are looking for Candidates from Call Center Sales (voice) background(Domestics/International) for our Captive Call center for VashiThis Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD

Description of the Job :

Responsible in daily Voice operations of the call center supervising the performance of team

• Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving .
• Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives.
• Monitor Major KPI of Outbound voice Team & performance
• Provide consistent, balanced and timely performance feedback on CSR performance.
• Ensuring a positive work environment, continuous learning and a high quality employment experience for the team.
• Providing leadership and managing all operational standards.
• Along with fellow Team Leaders, meeting and exceeding all department goals.
• Applies timely performance management standards and processes
• Day to day sales/service request management
• Team leader from Motor/Health/Travel insurance team handling background preferred.

Education Requirements/ Skills

• Any Graduate / MBA (Full Time/ Distance )
• Total experience 3+ years
• Minimum 1- 2 years of experience as a Sales Team Leader in a domestic bpo
• Strong interpersonal, problem solving, negotiating, verbal & written communication skills
• Strong computer knowledge and technical skills (Dialer, Excel, Word)
• Strong People Management Skill

Interested candidates can share their CV on anamika.anamika@ext.icicilombard.com or 8928849384

Walk-in Details:

Walk-in Date: 27th Feb to 14th March 2026

Time: 9.30 AM – 5.30 PM

Interview Address:

ICICI Lombard,
13th Floor Vishwaroop IT Park,
Sector 30, Behind Raghuleela Mall,
Opp. Vashi Station Vashi,
Navi Mumbai- 400705.

Contact – Anamika ( 8928849384 )

About ICICI Lombard:

ICICI Lombard is a leading private general insurance company in India, offering a wide range of products like motor, health, and crop insurance. It started as a joint venture between ICICI Bank and Fairfax Financial Holdings in 2001 and has since grown to become a major player in the Indian insurance market. The company is known for its customer-centric approach and its commitment to “Nibhaye Vaade” (keeping promises).