Tech Mahindra is conducting a walk-in drive for freshers/exp as Customer Support Associate positions in Hyderabad location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Tech Mahindra

Job Role: Customer Support Associate

Experience: 1 – 2 Years

Qualification: 12th / Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

We are looking for a dedicated and customer-focused International Chat Process Executive to handle customer queries through online chat platforms. The candidate will provide prompt and accurate responses, ensure customer satisfaction, and maintain professional communication with international clients.

Key Responsibilities

• Handle customer queries via live chat in a professional and timely manner.
• Provide accurate information about products, services, and policies.
• Resolve customer issues, complaints, and requests efficiently.
• Maintain high customer satisfaction and quality standards.
• Escalate complex issues to the appropriate team when necessary.
• Maintain proper documentation of customer interactions.
• Follow company policies, procedures, and quality guidelines.
• Meet daily productivity and performance targets.

Required Skills

• Excellent written communication skills in English.
• Good typing speed and accuracy.
• Strong problem-solving and customer service skills.
• Ability to handle multiple chats simultaneously.
• Basic computer knowledge and familiarity with chat tools/CRM software.
• Ability to work in night shifts or night rotational shifts.

Qualification

• Any Graduate / Undergraduate (depending on company requirements).
• Experienced candidates can apply.

Preferred Skills

• Experience in BPO / Customer Support / Chat Process.
• Good interpersonal and time management skills.

Salary & Benefits

• Competitive salary package
• Incentives based on performance
• Cab facility (2 way)

Walk-in Details:

Walk-in Date: 18th to 30th April 2026

Time: 12.00 PM – 4.00 PM

Interview Address:

Survey No. 64, Unit No.12,
Plot No. 35 & 36 Hi-Tech City Layout,
Jubilee Enclave, Madhapur,
Hyderabad, Telangana 500081, India

Contact – Shiva Krishna ( 7093496092 )

About Tech Mahindra:

Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients