Job Description:
Duties and Responsibilities
Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Cross sell / OutCall to customers
Work Schedule:
5 Days Working
Rotational Shifts
Day Rotational Shifts
Education Requirements
Under Graduates/Graduates
Experience Requirements
Fresher/ 1 -2 year experience (Customer service in Banking or any field)
Skills and Abilities
Versant or SVAR as mentioned in new hire clause
Basic Telephone Etiquettes and basic computer skills
Ability to write, read and speak English to suit business need
Agent should be able to communicate in English, Hindi
Regional language proficiency (Tamil, Malayalam, Kannada, Bengali, Odia)
Interview Location:
Divyasree Omega building block C 1st floor Hitech City
Interview Timing: 9:00 AM to 1:00 PM
NOTE: Males and Females must be in FORMALS and without that you will not be allowed to enter the Company Premises.
Point Of Contact:
Lakshman- dammu.laxman@techmahindra.com
Role: Phone Banking Officer
Industry Type: BPM / BPO
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: Banking Operations
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Fluent English, Hindi Speaking
Creative Skills, Pressure Handling, Convincing Power, Public Speaking, Business Communication, Communication Skills, Spoken English, Selling Skills, Idea Generation, Management Skills, Sales Ability, Strong Communication Skills
Time and Venue
7th October – 17th October , 9.30 AM – 1.30 PM
DivyaSree Omega Building,Block C, 1st Floor, Hitec City
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
