Company Name: Sutherland
Job Role: International Voice Process
Experience: 0 – 3 Years
Qualification: 12th, Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
Job Description:
Key Highlight:
- Any 10+2, Graduates and Pg are eligible.
- 0-3yr min exp required.
- Candidate should be excellent in communication.
We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.
Key Responsibilities:
- Handle inbound customer calls from international clients.
- Resolve customer complaints and concerns in a timely and professional manner.
- Utilize software applications and tools to manage customer interactions.
- Meet or exceed customer satisfaction and quality targets.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions.
Requirements:
- Fluency in English (written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Undergraduate and Graduate are eligible.
Walkin Details:
Walkin Date: 18th to 20th November 2024
Time: 9.30 AM – 2.00 PM
Venue Details:
Sutherland, 7th Floor,
Divya Sree Building,
Lanco Hills, Manikonda, Telangana 500089.
Hot Openings:
