HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Service Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HDFC Bank

Job Role: Customer Service

Experience: 2 – 4 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

Job Description:

Role & responsibilities:

• Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT
• Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution
• To ensure 100% adherence to laid down process while responding to customer mails
• Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction.
• To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations.

Refer your friends for the below mentioned role.

• EMT Officer Credit cards
• EMT officer Liabilities

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 18th & 19th June 2025

Time: 10.30 PM – 3.30 PM

Interview Address:

HDFC Bank Ltd,
6th Floor B -Wing,
Commer zone Building Mount Poonamalle Road,
Porur Chennai- 600116

Contact – Kavitha Raghunathan

About HDFC Bank:

HDFC Bank is India’s largest private sector bank by assets and market capitalization, headquartered in Mumbai, Maharashtra. Established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC), it commenced operations in 1995. The bank has since become a significant player in the Indian banking sector, offering a wide range of financial products and services.