TCS is conducting a walk-in drive for freshers/exp as Customer Service Associate positions in the Mumbai location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TCS
Job Role: Customer Service Associate
Experience: 1 – 6 Years
Qualification: Undergraduates / Any Graduate
Job Type: Full Time
Job Location: Mumbai
Salary: Best in Industry
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Job Description:
Eligibility Criteria:
- Excellent Communication skills
- Graduate and above with min. 12 months experience or HSC with min. 18 months experience, max. 12 years in contact center industry
- International customer service (voice) experience preferred
- Candidates with excellent communication skills from any industry welcome
- Willingness to work in rotational shifts, including night shifts
- Salary credit via bank from all employers (No Cash in hand)
Candidate to Carry:
Original Photo ID Proof (PAN / Aadhar), All education / employment documents, Updated CV
Norms during the Interview Process:
- TCS not responsible for loss of original certificates
- Candidates must wait in the lounge
- Water dispensers available
- TCS does not charge any fee during recruitment process. Report any unauthorized fee collection.
- Kindly share this information with your friends and bring them along with you
Apply Mode: Walk-in
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Walk-in Date: 28th June 2025
Time: 9.00 AM to 12.00 PM
Interview Address:
Tata Consultancy Services Ltd,
Intellion Square (TRIL IT4),
A Wing, 1st Floor, Infinity IT Park,
General A.K. Vaidya Marg, Malad (East),
Mumbai – 400097.
Contact – Vaibhavi
About TCS:
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, headquartered in Mumbai, India. Established in 1968 as a division of Tata Sons, TCS became an independent entity in 1995 and is now a part of the Tata Group, India’s largest industrial conglomerate.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!